Acceptable Use Policy

Last updated: 2026-05-14 · These terms are reviewed by Astra periodically and effective on the Last updated date above.

This Acceptable Use Policy ("AUP") defines the technical and behavioural boundaries for using Astra. Read alongside the Community Guidelines (the human-relationship counterpart), the Terms of Service, and any product-specific rules (Live Streaming, Reader Agreement, etc.).

Violations may result in content removal, suspension, account termination, civil action, and / or referral to law enforcement.

1. Technical / abuse rules

You must not:

1.1 Access and integration

• Use the Platform via undocumented APIs, undocumented endpoints, or reverse-engineered private interfaces.
• Bypass rate limits, authentication, paywalls, age gates, or region locks.
• Use bots, scripts, headless browsers, or automated systems to access the Platform other than well-behaved search-engine indexers obeying robots.txt, recognised assistive technologies, and integrations with explicit written permission.
• Scrape, crawl, mirror, frame, harvest, or systematically copy content from the Platform.

1.2 Security

• Probe, scan, or test the vulnerability of any Astra system except via the published responsible-disclosure programme at hello@astraplatform.ai.
• Bypass, circumvent, or attempt to bypass any security or authentication measure.
• Decrypt, intercept, or attempt to access data in transit between the Platform and users.
• Use the Platform to launch attacks (DoS/DDoS, SSRF, credential stuffing) on the Platform or any third party.

1.3 Malware and unwanted code

• Upload viruses, worms, trojans, ransomware, cryptominers, key loggers, or any malicious code.
• Inject scripts intended to compromise other users' sessions.
• Use embed widgets to attack the host site.

1.4 Spam and unwanted contact

• Send unsolicited bulk DMs.
• Mass-follow, mass-react, mass-comment, or coordinate engagement manipulation.
• Re-post identical low-value content across surfaces.

1.5 Resale, competition, and proxying

• Resell, sublicense, or commercially redistribute any part of the Platform.
• Use the Platform to develop, train, or operate a competing product, including any competing astrology / divination LLM or voice-clone offering.
• Pose as Astra in a third-party product, or pose as a third party on Astra.

1.6 Reverse engineering and model extraction

• Reverse-engineer, decompile, or attempt to extract source code, model weights, system prompts, or other proprietary information, except to the limited extent permitted by applicable law (EU Directive 2009/24/EC art. 6, etc.).
• Use the Platform's AI outputs to train another generative AI model (model-distillation).

1.7 Fraud and financial abuse

• Use stolen payment instruments.
• Engage in credit-card testing or carding.
• Submit chargebacks without first attempting resolution with our billing team.
• Set up multiple accounts to abuse promotional pricing.
• Launder funds through Stars / gifts / payouts.

1.8 Identity and impersonation

• Impersonate another person, brand, AI, or Astra staff.
• Maintain undisclosed alts to evade bans, harass, or inflate engagement.
• Misrepresent your jurisdiction (VPN-faking) to access region- restricted features.

1.9 Content boundaries (cross-reference)

See Community Guidelines for content-side rules. Notably:

• No CSAM, real threats, trafficking, weapons or controlled substances.
• No hate speech, doxxing, stalking, scams, or coordinated harassment.
• No off-platform soliciting by readers / creators.

2. Platform-specific notes

• AI features: do not use AI outputs to make medical, psychiatric, legal, financial, or other regulated decisions; do not use AI to generate impersonations.
• Live: see Live Streaming Rules for music-rights, camera- identity, and minor-in-frame rules.
• Embed widget: comply with the B2B Embed DPA; do not display on sites that violate this AUP.

3. Reporting violations

• Abuse / safety: hello@astraplatform.ai
• Security vulnerability: hello@astraplatform.ai
• Spam / phishing: hello@astraplatform.ai
• Fraud / chargeback abuse: hello@astraplatform.ai

4. Enforcement

We may, at any time and at our discretion:

• Remove content.
• Throttle, suspend, or terminate access.
• Disable monetisation features.
• Refer matters to law enforcement.
• Pursue civil remedies including damages and injunctive relief.

The graduated three-strike enforcement of the Community Guidelines § 9 applies to user-facing violations. Technical abuse may be addressed with immediate suspension where necessary to protect the Platform.

5. Appeals

The Community Guidelines § 10 appeal channels apply. For security-related actions email hello@astraplatform.ai.

This document is reviewed by Astra periodically.