Our rules · for people who actually read
Astrael is a community, a live-streaming venue, a shop, an AI-voice companion, and an embed widget. Each line of business has its own rules. They all live here.
Platform
Foundational contracts that apply to everyone using Astrael
The core rules for using Astrael
What we collect, how we use it, what control you have
How we use cookies and local storage
How to exercise GDPR, CCPA, LGPD, and similar rights
Community
What's welcome and what's off-limits in comments, circles, and DMs
Creator
Operating rules and revenue terms for streamers and readers
Commerce
Subscriptions, coins, shop, and refund policies
How we charge, tax, and handle chargebacks
Auto-renewal, cancellation, price-change notice
What's refundable, what isn't, how to request
Rules for shopping in the Astrael store
Stars are credit, not currency, no cash redemption
Safety
Age, crisis support, AI voice disclosure
The AI reader is AI · not a licensed professional
Tools for reflection, not prediction
Minor protection and crisis intervention
Hotlines, auto-routing, pause-for-safety
How to report security issues · safe harbor · response SLA
How we handle health-adjacent data · WA My Health My Data Act · Nevada SB 370 · CCPA-style
IP
Copyright and DMCA takedown process
B2B
Data-processing terms for partners embedding our widgets
Report abuse · appeal a strike
Reports, appeals, and live human support live in the Help Center.
Help centerSunstone Venture Capital LLC dba Sunheir Culture